Returns & Exchanges
At PPS, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Simply follow our guided process to receive a full refund or exchange for a different size or style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.